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Shipping Policy
1. Processing & Handling Time
- Orders are typically processed within 1-2 business days (Monday–Friday, excluding holidays).
- Once shipped, you will receive a tracking number via email.
2. Shipping Methods, Couriers & Delivery Times
We partner with trusted shipping carriers to ensure safe and timely delivery.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery Time | Shipping Carrier |
|---|---|---|
| Standard Shipping | 3-7 business days | USPS, UPS, FedEx, DHL |
| Expedited Shipping | 2-3 business days ( Notify us via Live chat ) | UPS, FedEx, USPS |
| Overnight Shipping | 1 business day (orders placed before 12 PM ) | FedEx, UPS |
International Shipping
| Shipping Method | Estimated Delivery Time | Shipping Carrier |
|---|---|---|
| Standard International Shipping | 7-14 business days (varies by location) | USPS, DHL, FedEx International, UPS |
| Express International Shipping | 3-7 business days ( Notify us Via Live chat) | FedEx Express, DHL Express |
Note: Delivery times may vary due to weather, carrier delays, or customs processing. If you Interested in Expendited Shipping, Overnight delivery( USA Only) and Express International Shipping. Please contact us
3. Shipping Rates
- Shipping costs are calculated at checkout based on destination.
- Free shipping may be available for select orders or promotions (applies to U.S. orders only unless otherwise stated).
4. Order Tracking
- Once your order ships, you will receive a confirmation email with a tracking number.
- You can track your shipment through our website or the carrier’s tracking portal (USPS, UPS, FedEx, or DHL).
5. International Shipping Policy
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
- Delays due to customs clearance are beyond our control.
- If customs refuses an item and returns it to us, we will issue a refund excluding shipping costs.
6. Lost or Delayed Shipments
- If your package is delayed beyond the expected delivery date, please contact us at Sales@northsautymarine.com.
- If a package is lost in transit, we will work with the carrier to investigate and issue a replacement or refund as applicable.
7. Shipping Restrictions
- We do not ship to P.O. Boxes, APO/FPO addresses, or restricted countries due to carrier limitations.
- Certain oversized or hazardous materials may have shipping restrictions.
8. Contact Information
For any shipping-related inquiries, please reach out to:
- Email: Sales@northsautymarine.com
- Phone: +1 (256) 912-0997
- Address: 5911 AL-79, Scottsboro, AL 35769, USA